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New support ticket
Check ticket status
What are the current ticket prices ?
What time does your box office open and close?
Can I purchase movie tickets to any Shaw Theatres from Shaw Theatres Box Office?
How can I purchase Shaw movie vouchers?
I think I might have dropped / lost an item at Shaw Theatres premises, how do I report it?
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Before buying tickets: age restrictions and others
I'm looking for schedules / movie session/ show times on .... but it's missing?
Recommend to use official websites
I would like to book for a movie but it is not available on your website yet. Why?
Why aren't session times available sooner?
3rd Party Apps and websites (like Popcorn, incinema.sg)
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After payment: transaction and orders questions
How to check if my tickets are booked?
I made a online booking but I didn't receive a confirmation email. Is my transaction confirmed?
How do i check if my transaction is successful if i encountered any errors at the payment page?
Can I purchase tickets in advance at the box office/online?
How do I collect my tickets?
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Premium Halls - IMAX, premiere, Lumiere, dreamers
What is the difference between IMAX 3D and the normal 3D movies?
Shaw Theatres premiere: Do I dine at the lounge or inside the theatre?
What is IMAX® with Laser?
How much is the movie ticket for SHAW THEATRES premiere and what does it include?
I want my special silver premiere tickets!
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Star Wars: The Rise Of Skywalker
Advanced tickets for Avengers: Endgame
Can I buy ticket for avenger endgame?