FAQ 28

• What are the current ticket prices ?
• What time does your box office open and close?
• Can I purchase movie tickets to any Shaw Theatres from Shaw Theatres Box Office?
• How can I purchase Shaw movie vouchers?
• I think I might have dropped / lost an item at Shaw Theatres premises, how do I report it?

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Before buying tickets: age restrictions and others 19

• There are no showtimes for ... it's missing?
• Recommend to use official websites
• I would like to book for a movie but it is not available on your website yet. Why?
• Why aren't session times available sooner?
• 3rd Party Apps and websites (like Popcorn, incinema.sg)

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After payment: transaction and orders questions 11

• How to check if my tickets are booked?
• Can I change my ticket(s) date / time / location?
• I made a online booking but I didn't receive a confirmation email. Is my transaction confirmed?
• How do i check if my transaction is successful if i encountered any errors at the payment page?
• Can I purchase tickets in advance at the box office/online?

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Premium Halls - IMAX, premiere, Lumiere, dreamers 8

• What is the difference between IMAX 3D and the normal 3D movies?
• Shaw Theatres premiere: Do I dine at the lounge or inside the theatre?
• What is IMAX® with Laser?
• How much is the movie ticket for SHAW THEATRES premiere and what does it include?
• I want my special silver premiere tickets!

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