You will be able to retrieve your booking details if your completed the payment and booking process fully.  Incomplete or failed transactions will not show...

As per the terms and conditions, agreed to when payment is made. Sorry, we do not allow changes or refunds to tickets purchased. Thank you for your ...

If you reached the 'Payment Successful' page, please read on - Otherwise you can refer to Failed transactions page. Q: Where is my email receipt?...

You can check your transaction status here, via your desktop or on your mobile device. Desktop Mobile

Yes, you can purchase tickets at our box offices and online services, as long as the schedules are available. Why are the schedules still not available?...

Your tickets are immediately available for collection at the box office of the theatre that you had booked your tickets. An email receipt will be sent to y...

Seats on hold [Green] will be released in 10-15minutes if the transaction is not completed by the patron.

Yes, you will still be charged through your credit card company. No refund or cancellation is allowed for online bookings.

Usually the error happens when a previous transaction was not completed properly nor cleared from your browser. Please try: 1. Use the private mode/incogni...

As part of the terms and conditions you have agreed when purchasing tickets online, there is no refund or cancellation is allowed for bookings. We thank y...