FAQ

What are the current ticket prices ?
Price/Period Off-Peak Mondays -Thursdays, Except Opening Titles /Sneaks, Eve of PH, PH Peak Fridays -Sundays, Eve of PH, PH Mon-Thurs Opening Titl...
Thu, 16 Jan, 2020 at 11:20 AM
What time does your box office open and close?
The box office opens at 10am in the morning or half an hour before the first public screening (whichever is earlier). We close the box office at the last ...
Mon, 29 Oct, 2018 at 6:33 PM
Can I purchase movie tickets to any Shaw Theatres from Shaw Theatres Box Office?
Yes, you can purchase movie tickets to any Shaw Theatres.
Thu, 30 Aug, 2018 at 11:21 AM
How can I purchase Shaw movie vouchers?
You can purchase Shaw Gift Vouchers (Brown),  premiere Gift Vouchers and IMAX Gift Voucher at any Shaw Theatres Box Office. For more information on the gif...
Mon, 29 Oct, 2018 at 7:03 PM
I think I might have dropped / lost an item at Shaw Theatres premises, how do I report it?
For assistance with Lost & Found items, kindly use the feedback option here to drop us an email and we will get back to you soonest. Please note that ...
Mon, 29 Oct, 2018 at 7:11 PM
How to book using safra member?
Kindly be informed that you would need to 1. Log in with your valid login ID and password with SAFRA (www.safra.sg) 2. Click on the bottom of the SAFRA webp...
Thu, 13 Dec, 2018 at 1:29 PM
I can’t book under safra
To enjoy the SAFRA discounts, after you logged on (on safra.sg) and selected your seats, please do the following steps in the video guide - Click on the li...
Wed, 19 Dec, 2018 at 10:06 PM
I'm a wheelchair user. How do I purchase tickets at your theatres?
Our theatres are wheelchair-friendly & the number of wheelchair seats available will be different for each location, please check out the theatres' ...
Mon, 29 Oct, 2018 at 7:16 PM
Can I buy/get used posters, banners or cardboard standees ?
Sorry, we do not sell those items as they are usually returned to their respective distributors. Please contact them for more information.
Mon, 29 Oct, 2018 at 7:07 PM
Where can I get the classic Shaw Kung Fu movies on DVD / VCD / VHS ?
Shaw Brothers (HK) Pte Ltd Cosmopolitan Productions Co, Ltd Lot 220, Clearwater Bay, Kowloon Hong Kong Tel : (852) 2335-5111 Fax : (852) 2358-0526 (no email...
Thu, 30 Aug, 2018 at 11:24 AM