FAQ

if I want to watch two movies a day is that possible
Yes, of course. There are no restrictions but you must be careful you leave enough time to go from one movie to the other.
Tue, 4 Dec, 2018 at 10:16 PM
can I hold my ticket and pay when I reach the place?
Sorry, no. In order to secure your seats/tickets, you have to complete payment online.
Tue, 4 Dec, 2018 at 10:18 PM
Cart Processing Error
Usually the error happens when a previous transaction was not completed properly nor cleared from your browser. Please try: 1. Use the private mode/incogni...
Wed, 12 Dec, 2018 at 10:46 PM
How to book using safra member?
Kindly be informed that you would need to 1. Log in with your valid login ID and password with SAFRA (www.safra.sg) 2. Click on the bottom of the SAFRA webp...
Thu, 13 Dec, 2018 at 1:29 PM
I can’t book under safra
To enjoy the SAFRA discounts, after you logged on (on safra.sg) and selected your seats, please do the following steps in the video guide - Click on the li...
Wed, 19 Dec, 2018 at 10:06 PM
What is peak period
Off-Peak are usually Mondays -Thursdays, and Peak days are Fridays -Sundays, inclusive of Eve of Public Holidays and Public Holidays.
Wed, 19 Dec, 2018 at 10:09 PM
How do I refund tickets
As part of the terms and conditions you have agreed when purchasing tickets online, there is no refund or cancellation is allowed for online bookings. We th...
Wed, 19 Dec, 2018 at 10:16 PM
can i use voucher , can i book online?
All physical vouchers must be presented in person at the box office for usage and cannot be used for online booking.
Wed, 19 Dec, 2018 at 10:18 PM
Advanced tickets for Avengers: Endgame
The advance ticket sales for Avengers: Endgame 2019 will start this Wednesday, 10 April, from 930am onwards.
Mon, 8 Apr, 2019 at 2:09 PM
Can I buy ticket for avenger endgame?
The advance ticket sales for Avengers: Endgame 2019 will start this Wednesday, 10 April, from 930am onwards.
Mon, 8 Apr, 2019 at 2:10 PM