FAQ

Is Jade cinemas still under Shaw's management? Where can I get schedules or buy tickets?
Jade cinemas are no longer under Shaw Theatre's direct management. It is currently leased by a private owner. You can find out more info and contac...
Thu, 30 Aug, 2018 at 11:40 AM
What happened to Beach Road/ Woodlands / Changi / Republic / Hougang / Oriental / Bugis / Century Theatres ?
They have been closed down or had their lease expired, so they have no plans yet for further development.
Fri, 5 Oct, 2018 at 5:35 PM
What are Shaw Theatres' RCB and GST registration numbers?
RCB Registration Number : 194700158G GST Registration Number : MR-8500229-0
Thu, 30 Aug, 2018 at 11:17 AM
What is the height for a child to enter the cinema without purchasing a ticket?
A child whose height is 90cm and below are entitled for free entry. Please note that the child will not have a seat and can sit on parents' lap. If a...
Mon, 29 Oct, 2018 at 6:32 PM
What time does your box office open and close?
The box office opens at 10am in the morning or half an hour before the first public screening (whichever is earlier). We close the box office at the last ...
Mon, 29 Oct, 2018 at 6:33 PM
Can I purchase tickets in advance at the box office/online?
Yes, you can purchase tickets at our box offices and online services, as long as the schedules are available. Why are the schedules still not available?...
Mon, 6 May, 2019 at 6:13 PM
Can I purchase movie tickets to any Shaw Theatres from Shaw Theatres Box Office?
Yes, you can purchase movie tickets to any Shaw Theatres.
Thu, 30 Aug, 2018 at 11:21 AM
I'm a wheelchair user. How do I purchase tickets at your theatres?
Our theatres are wheelchair-friendly & the number of wheelchair seats available will be different for each location, please check out the theatres' ...
Mon, 29 Oct, 2018 at 7:16 PM
How do I collect my tickets?
Your tickets are immediately available for collection at the box office of the theatre that you had booked your tickets. An email receipt will be sent to y...
Thu, 30 Aug, 2018 at 11:29 AM
Can I buy/get used posters, banners or cardboard standees ?
Sorry, we do not sell those items as they are usually returned to their respective distributors. Please contact them for more information.
Mon, 29 Oct, 2018 at 7:07 PM