FAQ

How can I get the rights to use the classic Shaw Kung Fu movies ?
Please contact Shaw Brothers (HK) for further details. Shaw Brothers (HK) Pte Ltd Cosmopolitan Productions Co, Ltd Lot 220, Clearwater Bay, Kowloon Hong K...
Thu, 30 Aug, 2018 at 11:24 AM
I'm from a club/society/group, how do I ask for funding, sponsorship from Shaw Theatres, (e.g. movie tickets, cash and others) ?
All sponsorship / funding requests must be written in to Sponsorship and Funding 13th Storey Shaw Centre 1 Scotts Road #13-00 Singapore 228208 All emails ...
Thu, 30 Aug, 2018 at 11:25 AM
How to contact us?
During office hours, and when our Customer Officers are online, you can do a Live Chat (tab at the bottom right side of the screen). Otherwise you can u...
Mon, 29 Oct, 2018 at 7:19 PM
What are the minimum requirements to best view our website and make a booking online?
Browser Options : Mozilla Firefox 3.6 or higher Google Chrome 11.0 or higher Opera 11.11 or higher Specific Settings : Cookies Enabled JavaScript Enab...
Mon, 29 Oct, 2018 at 7:05 PM
What happened to Beach Road/ Woodlands / Changi / Republic / Hougang / Oriental / Bugis / Century Theatres ?
They have been closed down or had their lease expired, so they have no plans yet for further development.
Fri, 5 Oct, 2018 at 5:35 PM
Is Jade cinemas still under Shaw's management? Where can I get schedules or buy tickets?
Jade cinemas are no longer under Shaw Theatre's direct management. It is currently leased by a private owner. You can find out more info and contac...
Thu, 30 Aug, 2018 at 11:40 AM
Why is the website so slow in loading during peak periods?
While we are constantly upgrading our systems to serve you better, sometimes heavy traffic to our website during peak periods might cause the users experienc...
Mon, 29 Oct, 2018 at 7:01 PM
What is 3-D Secure and why is there a need for a One-Time Password (OTP) to complete an online payment?
3-D Secure (3DS) is an added layer of security for online credit and debit card transactions. When a Singapore cardholder makes a purchase at a merchant web...
Thu, 30 Aug, 2018 at 11:33 AM
Why did you revise your ticket prices?
Since 1st May 2007, we had held on to the previous ticket prices; even after our competitors have raised their ticket prices twice. Unfortunately, we can no...
Mon, 29 Oct, 2018 at 6:34 PM
I would like to make special arrangement for a special occasion. Is it possible?
Yes, please do email us via the feedback form at least a few days in advance with details like the date, time, and what is the arrangement you have in mind ...
Thu, 30 Aug, 2018 at 11:35 AM